Autoresponders
What are autoresponders?
Autoresponders are chained actions that are triggered by customer or subscriber activity. You can define and customize these actions and time them to fit into your needs.
In Green Flying Panda, the autoresponder feature functions in a dynamic way – you can drag actions into any position and order, which allows you to create very specific autoresponders.
You can also apply them to certain segments only!
Customer Actions and Attributes
Autoresponders can be triggered by any of these actions.
Customer Birthday
Send your customers special coupons or promotions on their birthday!
Last store Activity
Create autoresponder that shows them certain products related to their recent views or searches!
Signup & Login
Special promotions or messages can be displayed only when customers login to your store!
Orders Information
Once again, any of these actions will trigger your customized autoresponders.
New order
Order status changes
Bought specific product
Expected Product Lifespan Reached
Define the expected lifespan of products to predict when your customer will repurchase!
Based on this prediction, you can send autoresponders a certain amount of days before the lifespan is reached so your customers will be reminded to replace the product!
Abandoned Shopping Cart
Create an autoresponder for when an abandoned cart appears to increase its recovery!
You can also send unique coupons with expiration dates to emphasize purchase urgency!
Go to Coupons
Other Triggers
Campaign
Opened
Clicked any campaign link
Clicked specific campaign link
Forms
New form entry
Magento®
Internal events dispatched
Review
New review
Status changed to approved
Review on a bought product
Search
New search
Shipment
Shipment with tracking number
Shipment without tracking number
UTM Campaigns
URL detected
Get an Email or SMS notification when some event occurs
Send Email or SMS Campaigns
Wait a specific amount of time before step into the next action
Build a condition to be checked
Update Customer or Subscriber information
Webhooks
Cancel Subscriber’s Subscription
Add to or remove from segment
Other Features
Green Flying Panda features fallback protection rules so you don’t send duplicated or inconvenient information to your customers.
Cancel Autoresponders
Chained actions can be stopped by certain events.
For example, if a customer completes an order, autoresponders of an abandoned cart will be cancelled.
Send Only Once
Send autoresponder only once to the same subscriber.
It’s important to control your communication – sending repeated messages to one subscriber may cause desinterest!
Cancel Queueing
Cancel queueing campaigns to the subscriber if an order is created. Imagine your customer just purchased a product you were about to send a campaign for – they will not want to see that the product is now cheaper!